- To train new hire associates on product, process and Soft skill.
- To identify TNA and conduct refresher sessions.
- Provide process inputs.
- Manage Throughput and certification of the batch.
- Manage 0-30 Days attrition and performance.
Desired Candidate Profile:
- Excellent communication and presentation skills.
- Must carry experience as Trainer in BPO setup.
- Good interpersonal skills.
- Should be able to deliver training throughput.