Accelerating Value
Discover how we leverage innovation and technology to deliver accelerated value across industries for last 15 years.
Be an Industry Benchmark
Begin your Digital Transformation Journey with KocharTech. Focus on your core, while we help you ideate, prototype and execute plans to accelerate value for your business.
Business Process
Management
Internet of
Things
Software
Solutions
Future Envisioned: Human Intelligence & Technology
While customers are moving from legacy voice support to newer digital channels of engagement, industries are transforming at hyper speed. With Technology designed to learn from Human Intelligence, KocharTech has been building digital solutions for over a decade, to empower businesses to stay a step ahead of competition.
Business Process Management
Maximizing Customer Experience
Leveraging Artificial Intelligence and Machine Learning with People Power to transform customer experiences and back-end operations for enterprises.
Omni Channel CX
Enhance brand reputation, and provide support at touchpoints of your end-customer’s preference.
Revenue Enhancement
Create and enhance revenue streams through a host of services dedicated to growing your business.
Content & Cataloging
The most tedious tasks handled seamlessly by leveraging Machine Learning and AI.
E-Surveillance
Monitor and improve efficiency of workspaces, while ensuring safety and security.
SaaS Solutions
Simplifying a connected ecosystem with technology
Bridging the distance between customers and enterprises with digitally advanced solutions for every business need.
Knowledge Management
Platform
Boost digital adoption amongst employees and customers with a Digital Engagement Platform.
Work From Home
Platform
Work from home platform for contact centers. Simplifying agent experience and driving compliance.
Device Management
Platform
A platform with remote diagnostics to manage connected customer concerns for MNOs, OEMs and more.
IoT & M2M
Platform
Safety, security and proactivity ensured with a ready-to-use smart platform for all your hardware.
IoT Solutions
Solutions for the digitally connected customer
VSaaS platform and Internet of Things Hardware deployed for your home and business, for you to stay connected even when you’re away.
Cloud-based Sensors
& Cameras
Monitor your workplace or home with smart IP cameras and sensors over a secure network.
On Demand Video
Retrieval
With recorded footage stored on cloud, review and recover feed to settle claims or disputes.
Event based Monitoring
Services
Whether there are multiple properties or just your home, ensure an eagle-eye view of it all.
Actionable
Analytics
Stay a step ahead and gain an edge over competition by turning mute data into actionable insights.
Upskilling Solutions
Expert-led courses for the Dream Career
Upskilling people for a great career through industry-relevant courses along with placement assistance
Foreign Language
Courses
Become multilingual and enhance your profile for global job market.
IT
Courses
Practice Oriented courses led by industry mentors to help you upgrade your IT Skills.
Skill
Development
Enhance your communication skills and develop your personality to outshine wherever you go.
Corporate
Trainings
Upskill your organization in the skills required to make them more productive, efficient and result-driven.
Expertise Everyday
Know how we deliver industry specific accelerated values powered by expertise, everyday.
Minimizing cost per lead by 71% for a prominent BFSI player
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71%
Reduced Cost Per Lead (from INR 615 to INR 161)
INR 8.85
Million Annual Cost Saving by Client
INR 110
Million Disbursals
How our Knowledge Management Solutions helped a leader in Telecom improve its First Call Resolution by 21%
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90%
Call Quality Achieved
21%
Improvement in FCR Accuracy
30.5 Million
Hits on our Platform
A popular fashion brand increases adherence to Standard Operating Procedures by 33% to increase business efficiency
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33%
Improvement in SOP Adherence
32%
Compliance Improvement in Store Setup Time
51%
Improvement in Stock Handling
About the Client
Get Complete Case Study
Key Takeways:
Accelerate your business’ growth with us
Awards & Accolades
Year after year we are recognized by the industry for all that we do and more.
+
Years in the
Business
0+
Solution
Providers
bn+
Transactions
Handled
+
Solutions deployed in
25+ countries
Outsourcing
Company of the
Year
- ET Now News
Management
Software Award
- Times Ascent
Organization of
the Year
- Times Network
Promising Enterprise
Mobility Companies
- CIO Review
Blog
Agent Turnover – How Knowledge Management Solves One Of The Biggest Call-Center Challenge
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Bring Your Personality to Work
We empower individuals to transform into Solution Providers across BPM, IoT & Digital Transformation.
Current Career Opportunities Why KocharTech