Enhancing Customer Experience Through Technology
KocharTech was launched in 2003 with the aim to help scale businesses, enhance customer experiences through engagement.
Providing impactful customer experiences being the core value, KocharTech has been engineering solutions for some of the Fortune 500 companies, Indian MNCs as well as Unicorn start-ups.
Empowering businesses across Asia, Africa, Europe and the Middle East, we have grown in strength and stature from less than 10 employees to 3,000+ in over a decade.
Our offerings include BPM, IoT and Digital Solutions. At KocharTech, we aim to drive digital transformation by leveraging People, Processes and Technology. Our solutions help Operators, Enterprises and Consumers adapt and grow with technology in the Digital Age.
Our Journey so far
2004
Began BPM operations in Amritsar with Bharati Airtel
2006
Introduced KnowMax - Patented Knowledge Management Solution
2008
Launched sites outide Amritsar with a capacity of 1000 FTEs
2009
Launched Centre in Kolkata
Opened one more centre in Amritsar
Started Participating in Mobile World Congress
2010
Started servicing top 5 Telcos in India
First International Client from NZ
Started Operations in Vadodra
Acquired 80% market share in L2 Telecom Support in India
2011
Opened Centres in Ludhiana, Chennai and Gurgaon
Introduced Device Max -Patented Mobile Device Solution
Won Aegis Graham Bell Award for Mobile Enterprise Solution
2013
Entered BFSI space
2014
Introduced IoT service offerings as a separate vertical
Global Footprint - Expanded in Europe, East Asia, Africa and Middle East in SaaS market
Won Aegis Graham Bell Award for Innovation in M2M Solution
2015
Started supporting E-Commerce in Indian market
2016
Launched IoT Max - Patented IoT Platform using AI & ML
Won Aegis Graham Bell Awards for Device Diagnostics
2018
Knowledge Management Solution deployed in 20 countries
10 consecutive years at MWC
Began supporting International BPM Customers
Won Middle East Innovation Award
