If your bot is restricted to address only a few scenarios, you need to enhance its conversational scope for customer engagement. Our AI-powered framework will neatly structure your knowledge base to enable bot for delivering contextual answers.
Assist your support teams in handling queries within less time making interactions simplified and communication between agents and customers become seamless.
Get your bot trained with pre defined responses that not only handle users simply but effectively. With built-in components like decision trees, quick findability, predictive search, it helps your bot deliver quick answers.
Empower your bot with NLP curated content which makes it able to understand and capture user sentiment such as anger, joy etc. It also helps in identifying the incident tied to the sentiment that enable bot to deliver accurate responses in native language.
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