Waiting Lines are Passe. It’s the Era of Self Service!

Posted On: May 29, 2018

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How long would you keep your customers stuck in waiting lines? The customers who do not receive responses fast enough […]

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Bots Can Sell Now!

Posted On: August 25, 2017

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Chatbots have been a trending point of discussion in business for the last couple of years. Many businesses have put […]

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Self-care Solutions – Meeting Consumers’ Liquid Expectations

Posted On: April 25, 2017

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Meeting today’s consumer expectations have more competition than what’s anticipated. Customers compare their service experience with all the companies they […]

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Three Ways Telecoms can Heighten CX Reputation

Posted On: April 3, 2017

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For a telecom operator, differentiated customer experience is the nub of its sustainable growth. Research data from Database Marketing Institute […]

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How to Ensure Customer Satisfaction Using Technology?

Posted On: March 27, 2017

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Evolution of digital technologies has created a bunch of challenges for telecoms, including demanding consumers and competitive environment. Inability to […]

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Customer Retention: 3 Point Solution

Posted On: March 25, 2017

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Upsurge in connected consumers is intensifying competition for the telecom industry. Thereby, acquiring new customers is difficult and retaining existing […]

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Telecoms, Meet These 3 Expectations to Win Customer Loyalty

Posted On: March 21, 2017

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One of the primary hurdles of success for telecoms is maintaining a desired customer experience and loyalty. The changing subscriber […]

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3 Solutions for Telecoms to Ensure a Safe Digital Journey

Posted On: March 9, 2017

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Digital wave is disrupting the traditional business models and practices. If you haven’t yet planned your ride for the IoT […]

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Turn Telecom Selfcare App to Customer Engagement Software

Posted On: January 4, 2017

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Mobile apps have become an indispensable tool for telecom operators to deliver hassle-free customer experience. Though users spend most of […]

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Operator Self Service Tools – For a Rewarding Telecom Service

Posted On: December 29, 2016

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Digitization has significantly transformed the communication landscape, creating a competitive market for operators. Delivering a better experience builds customer loyalty […]

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Mobile Self Care Solution – Automating Telecom Customer Service

Posted On: December 28, 2016

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In the business world, the digital transition brings the benefits of better customer loyalty and brand value. Simplifying customer service […]

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Mobile Self Care Application – A Lucrative Tool for Telecoms

Posted On: December 27, 2016

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Mobile self-care solutions have become a proficient method for telecoms to improve customer experience, while minimizing the cost to serve. […]

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