Time has witnessed how demands of people to have a luxurious and comfortable life are continuously increasing. With a smart […]

As LinkedIn named India’s 25 most attractive start-ups in 2018, I was excited to see which of them have made […]

EuropCar – a French car rental company couldn’t make much impact in the market in the early stages of development. Why? Because, […]

With all the talk about AI and chatbots, it won’t be surprising to see minimal human intervention in customer-company relationships. […]

“Customer is king.” This statement made sense a decade ago and it makes sense even today, isn’t it? In a […]

  After tasting huge commercial success in the early 70’s, the top bosses at Ford were hungry for more. To […]

There is much written about the famed Roman army which was directly responsible for the rolling juggernaut that was the […]

You enter a retail store and look around. Several factors shape your shopping experience and most of them influence you […]

Truly impactful power almost always stems from knowledge. It is the one key differentiator that brings success to people merely […]

Can IoT enabled enterprise security systems actually revolutionise industry processes and improve productivity? Here is one real-world example from the Healthcare […]

Marriott International got a major breakthrough for customer experience when it leveraged IoT towards the end of last year. November […]