Secret Ingredients of great CX: Emotional Intelligence and a Human Voice

Posted On: July 11, 2019, By:

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While the world adopts Artificial Intelligence and Machine Learning to make customer interactions quick and efficient, customers worldwide are increasingly … Continue reading “Secret Ingredients of great CX: Emotional Intelligence and a Human Voice”

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Managed Services Enabling Successful Banking Experience

Posted On: June 21, 2019, By:

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The financial institutions have adapted brand new avatar, as the world transforms from brick and mortar to everything digital. Be … Continue reading “Managed Services Enabling Successful Banking Experience”

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How intelligent virtual assistants deliver excellent help-desk experience

Posted On: June 3, 2019, By:

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Today’s fast-paced digital trends are challenging the work ideologies and operational strategies of businesses. Especially when it comes to excellence … Continue reading “How intelligent virtual assistants deliver excellent help-desk experience”

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Shifting paradigm of knowledge management with 5G technology

Posted On: May 16, 2019, By:

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The biggest buzz in the telecom industry, as of now is 5G technology. Communication paradigm will change its avatar with … Continue reading “Shifting paradigm of knowledge management with 5G technology”

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Driving data security through IoT in business processes

Posted On: May 15, 2019, By:

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Gone are the days when operational efficiency and productivity were monitored and improved manually. The emergence of IoT has facilitated … Continue reading “Driving data security through IoT in business processes”

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Enhance brand awareness with ORM

Posted On: April 26, 2019, By:

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Social media is now becoming one of the most significant means of communication while gaining popularity rapidly. It enables you to … Continue reading “Enhance brand awareness with ORM”

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IoT And Digital Transformation – The Upcoming Convergence in Retail

Posted On: April 16, 2019, By:

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In this era of increased digitization, to enthrall and captivate the interests of customers, businesses need to offer something more … Continue reading “IoT And Digital Transformation – The Upcoming Convergence in Retail”

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Evolution of Smart Retail Through IoT

Posted On: March 19, 2019, By:

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With IoT technology taking a center stage, businesses are experiencing an exemplary growth by harnessing its potential to the maximum. … Continue reading “Evolution of Smart Retail Through IoT”

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How AI Backed Virtual Assistants Drive Digital Engagement in Telecom Industry

Posted On: January 28, 2019, By:

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In this era of modernization, subscribers wish to use the services of a network that caters to their needs, offers … Continue reading “How AI Backed Virtual Assistants Drive Digital Engagement in Telecom Industry”

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