How our Knowledge Management Solutions helped a leader in Telecom improve its First Call Resolution by 21%
Learn MoreOur client is the credible mobile network operator in Indian telecommunication industry. It owns spectrum in 1800 MHz band, across 7 telecom circle areas in the country. The company's key product offerings include 2G, 3G and 4G services with enterprise services including national & international long distance call services.
Call Quality Achieved
Improvement in FCR Accuracy
Hits on our Platform
How KocharTech drove 4 star+ rating for a leading Entertainment App
Learn MoreOur client has a mobile application that enables users have access to premium content from Bollywood, offering thousands of new and classic movies. The app also offers videos from HOOQ, DailyMotion, and YouTube. While the app has subscription charges for accessing movies, it also offers video content which is absolutely free. It has been a very popular video streaming app among the Indian audience with 50 million+ downloads.
3.8 to 4.3
Play store Rating Improved
Customers Drifted to Higher Rating
Increase App Installations
Multiplying Return on Investments for a leading EduTech company
Learn MoreOur client is a leading Indian edutech company providing superior technology aided teaching and academic system to its students. Being a well-known name in the field of providing educational services, our client intend to enhance the potential & innovative skills of students in order to achieve academic excellence.