Picture Guides

Turning Agents into CX Experts

A Feature-rich Customer Engagement Tool

Intuitive

Easy navigation with online updates, favorites, and FAQs that allows faster access to information streamlining the way for precised and quick resolution delivery. Enabling pictorial brilliance to overcome complex interactions that makes CX work more effectively.

Multi-device
Coverage

A connected repository of 14,000+ devices including Smartphones, Routers, Smart TVs, Wearables enabling hassle free and omichannel experience for customers. It makes knowledge easily and quickly accessible to customers, matching their requirements.

Seamless
Integration

Provides easy integration with your existing CRM & backend solutions for intelligent troubleshooting. Picture guides are custom made & can be available through on-cloud, on premise delivery models which creates seamless experience leading to solutions.

Device
Simulation

Step-by-step visual guides for advanced device configuration and troubleshooting. Visuals will create the absolute experience to understand knowledge in an engaging way while not confusing customers with a lot of information given altogether.

Start Delivering Effective Customer Support
with Picture Guides

Serving clients for
15+ Years

Handled 4 Billion+
Transactions

2500+ Solution
Providers

Deployments in
20 Countries

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