Increase customer skills & expertise in connected devices.
Easy to use navigation with online updates, favorites & FAQs.
Faster access to the right information at the right time leading to faster resolutions.
Step-by-step visual guides for advanced device configuration and troubleshooting
Supports over 10,000 devices including Smartphones, Dongles, Routers, Smart TVs and Wearables.
Integrate with your existing backend Solutions for intelligent troubleshooting.
Available through on-premise, on-cloud delivery models with multiple language options suiting diversified market needs.
Say goodbye to most of the user device-related issues & queries by offering step-by-step troubleshooting guides and more with a self care solution
Walk-through your customers via interactive device simulators, providing excellent experience with a mobile self care solution
Integrate with multiple channels like web, App, contact center and touch-points like retails, field; for a consistent and exceptional customer experience.
Book a demo and walk-through the way Picture Guides will solve your problems in real-time.
For more detailed information on Picture Guides, download the brochureDownload