Self-Care Solutions

Tools offering self care solutions on mobile devices, social, online and at retail channels.


Enhance Self Care portfolio with self-service tools and options across various channels

A suite of online tools enabling automated customer interactions with in-app, on-mobile, sim-based solutions and tools over other channels.

Self-Care Solutions

On Device Apps

Instant, accurate and virtual support delivered straight to customer devices.

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Picture Guides

Relevant, precise and up-to-date knowledge solution for your contact center.

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Self Care diagnostics

Automatically manage and resolve consumer issues and experience, without user intervention

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SIM solutions

Enhance SelfCare portfolio with SIM card management potential

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  • Easy identification of issues, and readily available solutions will enable faster and more efficient resolutions.

  • Reduced time to resolve queries will raise consumer-satisfaction level, fostering a loyal user-base.

  • Self Care solutions, offered over cost-effective channels, will reduce repeat calls and hence, minimize support costs.

  • Happy customers turned brand advocates will attract more users, enhancing revenue potential.

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