Pictorial guides or device simulators have a direct positive impact on resolution delivery. They enable effective agent training and help them deliver quick solutions to customers. When execs have simulators handy, they find it easy to help customers navigate through solutions. Our picture guides tool can be integrated across channels and help customers with pictorial brilliance. Like it is said, “A picture is worth a thousand words”, they bring in high level of customer engagement & satisfaction.
Spare your agents from device manuals. Offer them quick access to accurate information, 360° view of devices and step-by-step troubleshooting workflows to roll out quick & accurate resolutions.
Let your customers walk-through solutions via interactive device simulators across website and mobile app. Keep them engaged through effective pictures, imparting an excellent experience.
Easy navigation with online updates, favorites, and FAQs.
Faster access to the right information at the right time, leading to faster resolutions.
Step-by-step visual guides for advanced device configuration and troubleshooting.
Supports 14,000+ devices including Smartphones, Routers, Smart TVs, Wearables.
Integrate with your existing CRM & backend solutions for intelligent troubleshooting.
Available through on-cloud, on-premise, delivery models with multi-language options.
Serving Clients for
Handled 4 Billion+