An array of factors contribute to successful service interactions. From a pleasant ambience to cordial staff members and a well-structured service journey to quick resolutions; the coveted wow element in customer service requires all of it. While customer experience is highly significant, increasing operating cost is an elephant in the room.
Thus, it is vital to get more done with less. And the things that foster its possibility are efficient workflow management for enhanced employee productivity, fewer operational gaps, and measurable metrics for energy consumption. Also, having a robust security layer would fuel up the cost reduction process by minimising pilferage and meeting other security needs.
Our Sense > Analyse > Act framework helps sense complex data with intelligent hardware, analyse it using advanced algorithms and artificial intelligence, and act on it through a state-of-the-art command center.
Business Efficiency Builds Stronger Bottom Lines
Our IoT platform has been built to facilitate seamless business operations. Our integrated cameras & sensors empower you to keep a 24/7 visibility on operations & employees to map the gaps in productivity and operational efficiency. Just tap your smartphone screen and take hold of things, no matter where you are.
Helping you put Customer First
From identifying your employees’ adherence to the code of conduct to watch if the office opened on time, we help you know everything that brings out good customer experience. Keeping a strict check on brand parameters like consistent floor layout, assistance protocol, and more; we ensure your customers are treated aptly.
A Connected Ecosystem for Safety & Security
Safety & security is no more a synonym for post event investigation. With seamless M2M communication, you get real time notifications upon an unexpected activity. You get notified as soon as a door opens unexpectedly, when there is human motion in a prohibited area, when cameras are tampered and other unexpected scenarios.
Maintain a Pleasant Ambiance
It takes a pleasant ambiance to ensure customers revisit your office and actually feel good being there. Our integrated sensors for air quality, temperature, humidity, and more inform you in real time whenever, there are deviations in environment. Our surveillance team keeps a consistent check on hygiene factors to sustain a pleasant ambiance.
We help you increase your awareness about lapses in customer experience, hygiene, compliance adherence, and operational efficiency - the parameters that contribute to ideal service interactions. All this through easy to understand reports that let you act and make a positive difference in your customer experience.Talk to an Expert
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