Decision Trees

Reducing Complex Interactions to a Few Clicks.

A Feature - rich customer engagement tool

Guided
work-flow

Step-by-step direction nodes for easy guidance and managed resolution delivery. It allows support teams to contextually manage their answers and deliver it swiftly through assistance work-flow lessening complex interactions.

Omni-channel
management

Seamless integration and availability across customers’ touch points, allowing customer support teams to answer queries effectively. It can be integrated across channels like website, app, bot etc.

Customization

Custom-made solution available through on-cloud, on-premise delivery models that helps businesses to enable it easily for support teams, streamlining work management and answer delivery.

Simplifying
CX

Decision trees helps eliminating complex interaction scenarios by creating decision based resolution and provide customers the opportunity to select options. That makes their resolution achievement faster, helps amplifying customer experience.

Start Delivering Decision Tree
based Customer Service

Serving clients for
15+ Years

Handled 4 Billion+
Transactions

2500+ Solution
Providers

Deployments in
20 Countries

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