Step-by-step direction nodes for easy guidance and managed resolution delivery. It allows support teams to contextually manage their answers and deliver it swiftly through assistance work-flow lessening complex interactions.
Seamless integration and availability across customers’ touch points, allowing customer support teams to answer queries effectively. It can be integrated across channels like website, app, bot etc.
Custom-made solution available through on-cloud, on-premise delivery models that helps businesses to enable it easily for support teams, streamlining work management and answer delivery.
Decision trees helps eliminating complex interaction scenarios by creating decision based resolution and provide customers the opportunity to select options. That makes their resolution achievement faster, helps amplifying customer experience.
Serving clients for
Handled 4 Billion+