Posted On: December 20, 2016
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Knowledge management has gained a foothold in the customer service industry, with service providers deploying KM practices for a better […]
Posted On: December 8, 2016
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The telecom industry has observed a rapid growth in the development & innovation of end-user products, causing new various support […]
Posted On: November 23, 2016
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Today, customer service has become a vital part of the ability of a business to promote products & services, to […]
Posted On: October 27, 2016
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For all major telecom and technology companies, achieving support excellence is a key factor to ensure better business growth. From […]
Posted On: October 15, 2016
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Customer service has become a key differentiator of brands today, especially in the telecom industry, with price & product margins […]
Posted On: March 20, 2012
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Fast and prevalent augmentation of wireless technology has formed one of the largest technology markets. With the technology updates like […]