Customer Experience Trends 2020: The Rise of Self Service

Posted On: March 11, 2020

Categories: 

You might have noticed last time when you went to the supermarket to buy groceries, there was an option to […]

Read More

Human Support in The World of Automation

Posted On: March 5, 2020

Categories: 

  We are experiencing an acceleration of automation with a world full of gadgets and smart technology.  The combination of […]

Read More

SaaS in India & How It Is Becoming An Upcoming Revenue Market

Posted On: February 18, 2020

Categories: 

  In the decades before the liberalization of the early 1990s, low economic growth haunted the country like a steam-powered […]

Read More

Customer Experience 2.0: The Cornerstone of Your Digital Transformation Journey

Posted On: November 7, 2019

Categories: 

Customer experience (CX) is interpreted as the chain of interactions a customer has with a company and its services. We […]

Read More

How Intelligent Virtual Assistants Deliver Excellent Help-Desk Experience

Posted On: June 3, 2019

Categories: 

Today’s fast-paced digital trends are challenging the work ideologies and operational strategies of businesses. Especially when it comes to excellence […]

Read More

Shifting Paradigm of Knowledge Management with 5G Technology

Posted On: May 16, 2019

Categories: 

The biggest buzz in the telecom industry, as of now is 5G technology. Communication paradigm will change its avatar with […]

Read More

IoT And Digital Transformation – The Upcoming Convergence in Retail

Posted On: April 16, 2019

Categories: 

In this era of increased digitization, to enthrall and captivate the interests of customers, businesses need to offer something more […]

Read More

How AI Backed Virtual Assistants Drive Digital Engagement in Telecom Industry

Posted On: January 28, 2019

Categories: 

In this era of modernization, subscribers wish to use the services of a network that caters to their needs, offers […]

Read More

Going Online? Take Customer Service On Board

Posted On: December 7, 2018

Categories: 

From stone age to modern age, communication and its channels have transformed drastically. At this time, the areas of communication […]

Read More

Decide To Climb The Customer Experience Tree With This Self- Service Software

Posted On: November 26, 2018

Categories: 

A tree is related to various analogies in day to day life. Be it our natural aids, food and it […]

Read More

Grab this Best Travel Package on Customer Experience

Posted On: November 19, 2018

Categories: 

There comes a long holiday on calendar and people’s hunt to get best deals in hotel bookings, discount on tickets […]

Read More

Think a Bigger Picture on Customer Experience

Posted On: November 14, 2018

Categories: 

“A picture is worth a thousand words”  ~Fred R.Barnard A picture is worth a thousand words accurately stated by Fred […]

Read More

Are you ready to transform your business?

We are using cookies to enhance user experience. Click Accept to give us your permission.
Accept Decline