To train new hire associates on Soft skills.
To identify TNA and conduct refresher sessions.
Provide process inputs.
Manage Throughput and certification of the batch.
Manage 0-30 Days attrition and performance.
Excellent communication and presentation skills.
Must carry training experience in BPO setup.
Good interpersonal skills.
Should be able to deliver training throughput.
Managing attrition of his batches.