Job Role:
Primary responsibility will be to ensure that the program meets the benchmark quality Service Level Agreement (SLA) and achieves key client metrics on upsell and customer satisfaction.
Job Description:
- Helping leadership team in strategic decision making through business analysis.
- Monitoring project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
- Determining operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
- Provide management with decision support and analysis, business development and strategic inputs to scale the business of BU, as developed in the business plan.
- Assist in Budget control and Capital Raising.
