Achieves operational objectives by contributing information and analysis to strategic plans; implementing quality, and customer-service standards; system improvements.
Meets quality assurance goals by analysing variances; conducing hazard analysis, identifying critical pain & control points, monitoring procedures and initiating corrective & preventive measures.
Identify waste in processes and develops plan to mitigate the same.
Improve production efficiency & quantitative metrics.
Liaise with Operations, WFM & sales team to create robust use cases.
Identify and drive industry best practices across varied operational models.
A Graduate, with minimum 3 years of experience in roles focusing on process improvement and client management, experience with BFSI & e-commerce is a plus.
Highly diligent candidates with excellent attention to detail.
GB certified with strong analytical skills and the ability to make informed decisions and recommendations based on data. Expert in Excel & power-point.
Strong interpersonal capabilities and ability to work cross-functionally with other leaders.