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Wherever you are in your career journey, we encourage dynamic
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Life at
KocharTech

We provide you an inspiring work culture that encourages innovation, development, and career progression at all levels. While we work hard in the cubicle, we ensure enjoying harder when away from it

See where you fit in

JOB CATEGORY
LOCATION
DEPARTMENT

IT

LOCATION

Amritsar

JOB DESCRIPTION

  • Setup MPLS/VPN at all remote offices.
  • Troubleshoot MPLS/VPN related issues and give support to team members.
  • Prepare detailed network diagram for network setup.
  • Manage Linux/Windows server.
  • Help remote team members to setup new links/firewall/l3/l2/vpn setup.
DEPARTMENT

Quality

LOCATION

Gurgaon

JOB DESCRIPTION

  • Responsible for managing New Hire Training & Transactional Quality for the centre.
  • Managing entire gamut of training & development functions including determining training areas, developing content, designing presentations and delivering trainings.
  • Responsible for driving continuous improvement programs across all accounts by conducting analysis of utilization, efficiency and available data for processes.
  • Strengthening Quality Management processes / framework to enhance quality delivery.
  • Drive Process control & Compliance in addition to managing External & Internal Audit requirements
  • Spearheading and executing learning need analysis as well as content creation and up-gradation for customized programs for different business verticals.
  • Assessing training needs, designing program content and preparing training programme calendar
  • Undertaking responsibilities of removing unnecessary procedures in processes, ensuring uniformity in the process, and monitoring the end results to contractual obligations.
DEPARTMENT

Admin

LOCATION

Gurgaon

JOB DESCRIPTION

  • To ensure cleanliness, maintenance and management of the guest-house to the Housekeeping operational standards.
  • To ensure effective operation of the Housekeeping Department in line with Housekeeping Budget.
  • Managing a team of house keeping & pantry staff.
DEPARTMENT

Training

LOCATION

Gurgaon

JOB DESCRIPTION

  • To train new hire associates on product, process and Soft skill.
  • To identify TNA and conduct refresher sessions.
  • Provide process inputs.
  • Manage Throughput and certification of the batch.
  • Manage 0-30 Days attrition and performance.
DEPARTMENT

Quality

LOCATION

Gurgaon

JOB DESCRIPTION

  • On time completion of random audits & share feedback with the team on daily, weekly & monthly basis.
  • Responsible to meet monthly internal & external Quality target.
  • Sharing weekly TNI (Training Need Inputs) with training & operations team.
  • Responsible for making Quality related reports using QC tools.
DEPARTMENT

Operations

LOCATION

Gurgaon

JOB DESCRIPTION

  • Handling Outbound Sales operations for one of the prestigious Clients.
  • Handling Client KPI’s
  • Client relationship management.
  • Preparing and presenting reviews.
DEPARTMENT

Operations

LOCATION

Gurgaon

JOB DESCRIPTION

  • Managing Operational and Client KPI’s.
  • Managing PnL of his process.
  • Client relationship management.
  • Preparing and presenting review.
DEPARTMENT

Admin

LOCATION

Gurgaon

JOB DESCRIPTION

  • To provide administrative support to the center.
  • Attending the walk-in (Visitors and Candidates)
  • Guest relations management.
  • Daily Routine admin activities
  • Dealing with queries of the visitors and candidates.
DEPARTMENT

Operations

LOCATION

Gurgaon

JOB DESCRIPTION

  • Handling Chat Operations for one of the leading Indian start ups.
  • Managing Client KPI’s.
  • Client relationship management.
  • Driving team’s performance.
  • Presenting weekly reviews to management on key deliverables.
DEPARTMENT

Human Resource

LOCATION

Vadodara

JOB DESCRIPTION

  • Managing HR generalist function for the site.
  • Managing a team of HR Executives & responsible for their productivity.
  • Taking corrective actions to control attrition of the center.
  • Handling payroll and compliance.
  • Contributing to the development of HR department goals, objectives, and systems.
DEPARTMENT

Human Resource

LOCATION

Vadodara

JOB DESCRIPTION

  • Accountable for bulk hiring for the site (ITES division).
  • Meeting the manpower requirement on time.
  • To develop a database based on the pipeline & create a feeder pool of resources for all open positions including new and replacement positions by working closely with the Operations management and the Transitions management team.
  • To manage a team of recruitment professionals.
  • Be responsible for Online and Offline activity of the recruitment team.
DEPARTMENT

IT

LOCATION

Gurgaon

JOB DESCRIPTION

  • Address user tickets regarding hardware, software and networking.
  • Conduct remote troubleshooting.
  • Test alternative pathways until you resolve an issue.
  • Direct unresolved issues to the next level of support personnel.
  • Providing troubleshooting support for Windows & Linux OS.
DEPARTMENT

Finance

LOCATION

Amritsar

JOB DESCRIPTION

  • PO issuance and control through budget
  • IOT invoicing and Tally Entries for invoicing and collection
  • Maintain Excel Tracker for budgets/POs
  • Reconciliation of inventory
  • Softex generation and STPI compliances
  • Bank liasoning for export payments and its settlement
DEPARTMENT

IT

LOCATION

Gurgaon

JOB DESCRIPTION

  • Accountable for testing of IoT Projects.
  • Responsible in Root Cause Analysis of issues with the Development Team.
  • Work on Agile Test Methodology and be part of daily Sprint Meetings.
  • Guide team members in testing and IoT devices configuration.
DEPARTMENT

IT

LOCATION

Amritsar

JOB DESCRIPTION

  • Adhere to best practices and align with the clients’ security requirements for project execution, documentation, and reporting.
  • Strategize a Testing framework to Conduct Secure Code review of Web and Mobile applications.
  • Conduct Security Review, Penetration Testing and coordinate/consult with the Product Development Team to secure applications.
  • Analyse root causes and deliver strategic recommendations during the security reviews.
DEPARTMENT

Sales

LOCATION

Gurgaon

JOB DESCRIPTION

  • Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and email.
  • Route qualified opportunities to the appropriate sales executives for further development and closure.
  • Developing & maintaining successful business relationships with all prospects and actively manage the progression of sales opportunities.
  • Actively team with business partners and technical sales team to successfully close opportunities.
  • Commit to and deliver results based on monthly targets/forecasts.
  • Able to generate leads via Linkedin, social media and Email Marketing etc.
  • Understanding Client needs and requirements and proposing right kind of solution.
DEPARTMENT

Sales

LOCATION

Gurgaon

JOB DESCRIPTION

  • Responsible for new Client acquisition and penetration in Enterprise segment to enhance revenue.
  • Maintaining relationship with prospective and existing clients with key focus on business development.
  • Create business opportunities in the assigned region for IOT Solutions.
  • Manage and track pipeline activities through contacts.Monitor market Intelligence within the industry/competition in terms of market development, new products, competitive activity, new customers etc.
  • Develop new strategies for revenue growth, including product expansion, market expansion, partnerships.
DEPARTMENT

Business Development

LOCATION

Gurgaon

JOB DESCRIPTION

  • Responsible for managing CEO’s office.
  • Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments and completing expense reports.
  • Plans, coordinates and ensures the CEO’s schedule is followed and respected. Creating win-win situations for direct access to the CEO’s time and office.
  • Works closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities
  • Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO’s ability to effectively lead the company.
  • Acting as a first point of contact: dealing with correspondence and phone calls
  • Attending meetings and preparing MOM’s and continuous follow up on closure of minutes.
  • Managing his travel plans.
DEPARTMENT

Operations

LOCATION

Vadodara

JOB DESCRIPTION

  • Handling Chat Operations for one of the leading Indian start ups.
  • Managing Client KPI’s.
  • Client relationship management.
  • Driving team’s performance.
  • Weekly Reviews to the Management on key deliverables.
DEPARTMENT

Operations

LOCATION

Kolkata

JOB DESCRIPTION

  • Manage client relationship and enhance process improvements by encouraging innovations and new ideas.
  • Ensure contact businesses or private individuals by phone.
  • Manage daily target given.
  • Should have thorough knowledge of Staffing / Rostering / Conflict & Performance management.
  • Manage performance of Approx. 150 Associates.
DEPARTMENT

Marketing

LOCATION

Gurgaon

JOB DESCRIPTION

  • Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Maintaining our social media presence across all digital channels
  • Build an inbound marketing plan.
  • To generate Sales Qualified leads (SQLs) through Digital marketing Campaigns.
  • To design and execute Global Marketing Campaigns.
  • Manage content for Social Media platforms, Website, Blogs and ad copies.
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • To carry out market research and surveys to asses demand, brand positioning and awareness. Planning, Budgeting & ROI Forecasting across Digital platforms.
  • Collaborate with internal teams to create landing pages and optimize user experience.
  • Instrument conversion points and optimize user funnels.
DEPARTMENT

Business Development

LOCATION

Mumbai

JOB DESCRIPTION

  • Maintaining relationship with prospective and existing clients with key focus on business development.
  • Create business opportunities in the assigned region for BPM (Business process management) Solutions.
  • Manage and track pipeline activities through contacts.
  • Propose solutions as per Customer’s requirement.
  • Monitor market Intelligence within the industry/competition in terms of market development, new products, competitive activity, new customers etc.
  • Develop new strategies for revenue growth, including product expansion, market expansion, partnerships.
DEPARTMENT

Business Development

LOCATION

Bangalore

JOB DESCRIPTION

  • Maintaining relationship with prospective and existing clients with key focus on business development.
  • Create business opportunities in the assigned region for BPM (Business process management) Solutions.
  • Manage and track pipeline activities through contacts.
  • Propose solutions as per Customer’s requirement.
  • Monitor market Intelligence within the industry/competition in terms of market development, new products, competitive activity, new customers etc.
  • Develop new strategies for revenue growth, including product expansion, market expansion, partnerships.
DEPARTMENT

Human Resource

LOCATION

Gurgaon

JOB DESCRIPTION

  • Strategize, design and implement proactive recruitment plans for open positions in a multi-site organization.
  • Work with hiring managers and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria.
  • Sourcing and attracting candidates by using databases, social media etc.
  • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
  • Work closely with Hiring Managers to maximize effectiveness of recruiting process.

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