Omni Channel Customer
Managing customer experience across multiple channels seamlessly, by adopting unified case management to reduce customer effort and maximise experience.
Helping businesses maximise sales by boosting existing revenue stream as well as identifying new revenue streams.
Buyer and Seller Lifecycle Managament
Enabling businesses to focus on their core by managing and evolving their entire customer and supplier lifecycle.
Empowering businesses to optimise their digital strategy by enhancing their brand image through online reputation management as well as increasing customer acquisition.
Delivering Predictive Results – Every time
Our Continuous Improvement Framework
KocharTech continuously exceeds its competition in transforming process and business, by infusing the drive for systemic excellence in performance into its operational culture. Through our well defined and executed transformation framework, interventions are continuous and predefined.
We optimize processes with definitive objectives to Stabilize, Improve, Excel and finally Becoming leaders in business, leading to long term partnerships.
With a combination of basics such as Quality Management framework deployment and KPI alignment, to Lean and Six Sigma Projects and finally Digital Transformation, our team experienced in Lean Six Sigma, Project Management and Digitisation engage with businesses and stakeholders to ensure “Accelerated Value” is added relentlessly, leading to process efficiencies, cost reduction and enhancement in customer experience.