Support Solutions to Tackle MVNO Challenges effectively

Posted On: October 21, 2016, By:

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Running an MVNO business has never been easier and competing with mainstream players of telecom sector is a tough task in itself. With the … Continue reading “Support Solutions to Tackle MVNO Challenges effectively”

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Boost Customer Service KPIs with Knowledge Management Platform

Posted On: October 15, 2016, By:

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Customer service has become a key differentiator of brands today, especially in the telecom industry, with price & product margins … Continue reading “Boost Customer Service KPIs with Knowledge Management Platform”

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Enterprise Mobility

Posted On: December 23, 2013, By:

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In the recent technological world, the days of being tied to one’s desk for 45+ hours a week are long … Continue reading “Enterprise Mobility”

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Leveraging Mobile Self-Care Apps to Increase Customer Loyalty

Posted On: December 18, 2013, By:

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Today in this fast moving world, people look for mobility solutions that could help simplifying their lives. And, when it … Continue reading “Leveraging Mobile Self-Care Apps to Increase Customer Loyalty”

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Overview of Wireless Data Services

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Years ago, point-to-point communication was a big deal. But now, point-to-multipoint and even wireless data streaming to multiple connected wireless … Continue reading “Overview of Wireless Data Services”

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Importance of Customer Experience Management Training in Current Scenario

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Today’s cut throat competitive world, everyone is on the race to be at the top. With the technological advancements and … Continue reading “Importance of Customer Experience Management Training in Current Scenario”

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Mitigating the risks involved in Enterprise mobility

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The consumerization of IT and BYOD trend has provided flexibility to employees to use their own devices at workplace thereby … Continue reading “Mitigating the risks involved in Enterprise mobility”

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Mobile Device Management Solutions

Posted On: March 29, 2012, By:

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It will not be wrong to call this time as a Smartphone era, because Smartphones are controlling the whole universe. … Continue reading “Mobile Device Management Solutions”

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Improving the business performance through Revenue Assurance

Posted On: March 24, 2012, By:

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With the fierce competition, investments in new products, launching of new applications has made the billing and collection exercise highly … Continue reading “Improving the business performance through Revenue Assurance”

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