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Waiting Lines are Passe. It’s the Era of Self Service!

How long would you keep your customers stuck in waiting lines? The customers who do not receive responses fast enough […]

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New ISP Trends & their Impact on Customer Experience

With technologies like FTTH (fiber-to-the-home) getting increasingly used in many parts of the world, fixed broadband market is constantly growing […]

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How Surveillance Cameras & Solutions Benefit Businesses?

With the cases of burglaries and robberies on a rising trend, on-premise security has become vital for entrepreneurs. Luckily, advanced […]

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5 Uncommon Uses of Security Cameras

Most of us think about restricting theft, burglary or loss prevention when we hear about security cameras. However, they go […]

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How IoT Maximises Business Efficiency in Retail

When Levi’s adopted IoT for real-time inventory monitoring in one of its San Francisco store three years ago; it indicated […]

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How Knowledge Management Helps In Digital Transformation

We live in an age that has gone digital in a big way. C-suites across industries are frequently using words […]

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IoT Security – The Wake-up Call for Organizations

IoT is touching every industry today and is currently the big revolution that is impacting businesses and consumers. Over the […]

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Discover how IoT Unlocks Great Customer Experience

To stand out from competition, microfinance institutions always look for ways to make their customer experience better. A great customer […]

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Bots Can Sell Now!

Chatbots have been a trending point of discussion in business for the last couple of years. Many businesses have put […]

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Knowledge Management + Technology : Perfect Recipe for Successful Chatbots

Service interactions handled through chatbots is a top priority for many telecom operators because of their benefits like better customer […]

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Fix Customer Service Errors with Knowledge Management Platform

Today, customers expect service providers to deliver high-speed data services combined with a quality brand experience. However, most subscribers complain […]

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