Supporting Revenue Growth During Market Volatility in Telecom

Posted On: July 27, 2019

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India reached the billion-subscriber mark of mobile phone users in 2015, according to TRAI*. But a lot has changed since. […]

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Turning information into usable knowledge for enterprises

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Living in the era of digitization makes information one of the most important assets of modern enterprises. Making, managing, and […]

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How Intelligent Virtual Assistants Deliver Excellent Help-Desk Experience

Posted On: June 3, 2019

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Today’s fast-paced digital trends are challenging the work ideologies and operational strategies of businesses. Especially when it comes to excellence […]

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Shifting Paradigm of Knowledge Management with 5G Technology

Posted On: May 16, 2019

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The biggest buzz in the telecom industry, as of now is 5G technology. Communication paradigm will change its avatar with […]

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How AI Backed Virtual Assistants Drive Digital Engagement in Telecom Industry

Posted On: January 28, 2019

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In this era of modernization, subscribers wish to use the services of a network that caters to their needs, offers […]

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Be the Bank Customers Can Bank On

Posted On: December 18, 2018

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Online ticket bookings, cancellations, payments, checking flight status online and choosing seat preferences for movie or journey is the perfect […]

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Decide To Climb The Customer Experience Tree With This Self- Service Software

Posted On: November 26, 2018

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A tree is related to various analogies in day to day life. Be it our natural aids, food and it […]

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Think a Bigger Picture on Customer Experience

Posted On: November 14, 2018

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“A picture is worth a thousand words”  ~Fred R.Barnard A picture is worth a thousand words accurately stated by Fred […]

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Why Start-ups Must Outsource their CX Initiatives

Posted On: September 21, 2018

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As LinkedIn named India’s 25 most attractive start-ups in 2018, I was excited to see which of them have made […]

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Grow Your Telecom Business with AI-backed Knowledge Base Software

Posted On: September 5, 2018

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There is much written about the famed Roman army which was directly responsible for the rolling juggernaut that was the […]

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Why A Knowledge Management Software is Crucial for Sustainable Growth of Financial Institutions

Posted On: July 24, 2018

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Truly impactful power almost always stems from knowledge. It is the one key differentiator that brings success to people merely […]

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New ISP Trends & their Impact on Customer Experience

Posted On: May 19, 2018

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With technologies like FTTH (fiber-to-the-home) getting increasingly used in many parts of the world, fixed broadband market is constantly growing […]

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