How AI Backed Virtual Assistants Drive Digital Engagement in Telecom Industry

Posted On: January 28, 2019, By:

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In this era of modernization, subscribers wish to use the services of a network that caters to their needs, offers … Continue reading “How AI Backed Virtual Assistants Drive Digital Engagement in Telecom Industry”

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Be the Bank, Customers can Bank on

Posted On: December 18, 2018, By:

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Online ticket bookings, cancellations, payments, checking flight status online and choosing seat preferences for movie or journey is the perfect … Continue reading “Be the Bank, Customers can Bank on”

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Think a Bigger Picture on Customer Experience

Posted On: November 14, 2018, By:

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“A picture is worth a thousand words”  ~Fred R.Barnard A picture is worth a thousand words accurately stated by Fred … Continue reading “Think a Bigger Picture on Customer Experience”

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Why Start-ups Must Outsource their CX Initiatives

Posted On: September 21, 2018, By:

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As LinkedIn named India’s 25 most attractive start-ups in 2018, I was excited to see which of them have made … Continue reading “Why Start-ups Must Outsource their CX Initiatives”

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Grow Your Telecom Business with AI-backed Knowledge Base Software

Posted On: September 5, 2018, By:

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There is much written about the famed Roman army which was directly responsible for the rolling juggernaut that was the … Continue reading “Grow Your Telecom Business with AI-backed Knowledge Base Software”

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New ISP Trends & their Impact on Customer Experience

Posted On: May 19, 2018, By:

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With technologies like FTTH (fiber-to-the-home) getting increasingly used in many parts of the world, fixed broadband market is constantly growing … Continue reading “New ISP Trends & their Impact on Customer Experience”

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How Knowledge Management Helps In Digital Transformation

Posted On: April 16, 2018, By:

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We live in an age that has gone digital in a big way. C-suites across industries are frequently using words … Continue reading “How Knowledge Management Helps In Digital Transformation”

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