How intelligent virtual assistants deliver excellent help-desk experience

Posted On: June 3, 2019, By:

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Today’s fast-paced digital trends are challenging the work ideologies and operational strategies of businesses. Especially when it comes to excellence … Continue reading “How intelligent virtual assistants deliver excellent help-desk experience”

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Shifting paradigm of knowledge management with 5G technology

Posted On: May 16, 2019, By:

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The biggest buzz in the telecom industry, as of now is 5G technology. Communication paradigm will change its avatar with … Continue reading “Shifting paradigm of knowledge management with 5G technology”

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How AI Backed Virtual Assistants Drive Digital Engagement in Telecom Industry

Posted On: January 28, 2019, By:

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In this era of modernization, subscribers wish to use the services of a network that caters to their needs, offers … Continue reading “How AI Backed Virtual Assistants Drive Digital Engagement in Telecom Industry”

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Be the Bank, Customers can Bank on

Posted On: December 18, 2018, By:

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Online ticket bookings, cancellations, payments, checking flight status online and choosing seat preferences for movie or journey is the perfect … Continue reading “Be the Bank, Customers can Bank on”

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Think a Bigger Picture on Customer Experience

Posted On: November 14, 2018, By:

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“A picture is worth a thousand words”  ~Fred R.Barnard A picture is worth a thousand words accurately stated by Fred … Continue reading “Think a Bigger Picture on Customer Experience”

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Why Start-ups Must Outsource their CX Initiatives

Posted On: September 21, 2018, By:

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As LinkedIn named India’s 25 most attractive start-ups in 2018, I was excited to see which of them have made … Continue reading “Why Start-ups Must Outsource their CX Initiatives”

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Grow Your Telecom Business with AI-backed Knowledge Base Software

Posted On: September 5, 2018, By:

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There is much written about the famed Roman army which was directly responsible for the rolling juggernaut that was the … Continue reading “Grow Your Telecom Business with AI-backed Knowledge Base Software”

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