Going online? Take customer service on board

Posted On: December 7, 2018, By:

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From stone age to modern age, communication and its channels have transformed drastically. At this time, the areas of communication … Continue reading “Going online? Take customer service on board”

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Grab this best travel package on Customer Experience

Posted On: November 19, 2018, By:

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There comes a long holiday on calendar and people’s hunt to get best deals in hotel bookings, discount on tickets … Continue reading “Grab this best travel package on Customer Experience”

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Think a Bigger Picture on Customer Experience

Posted On: November 14, 2018, By:

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“A picture is worth a thousand words”  ~Fred R.Barnard A picture is worth a thousand words accurately stated by Fred … Continue reading “Think a Bigger Picture on Customer Experience”

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In App Support – The Secret Sauce in your CX Recipe

Posted On: November 9, 2018, By:

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Quick service restaurant is an emerging hope to every individual’s busy routine snacking or dining. Who does not want to … Continue reading “In App Support – The Secret Sauce in your CX Recipe”

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Why Start-ups Must Outsource their CX Initiatives

Posted On: September 21, 2018, By:

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As LinkedIn named India’s 25 most attractive start-ups in 2018, I was excited to see which of them have made … Continue reading “Why Start-ups Must Outsource their CX Initiatives”

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Futuristic Value Addition of IoT in Hospitality Industry

Posted On: June 21, 2018, By:

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Marriott International got a major breakthrough for customer experience when it leveraged IoT towards the end of last year. November … Continue reading “Futuristic Value Addition of IoT in Hospitality Industry”

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How IoT for QSR is Creating Restaurants of the Future

Posted On: May 30, 2018, By:

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IoT is the technology of the future that has found its way into the present. Back in 1982, researchers from … Continue reading “How IoT for QSR is Creating Restaurants of the Future”

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How IoT Maximises Business Efficiency in Retail

Posted On: April 28, 2018, By:

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When Levi’s adopted IoT for real-time inventory monitoring in one of its San Francisco store three years ago; it indicated … Continue reading “How IoT Maximises Business Efficiency in Retail”

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