How intelligent virtual assistants deliver excellent help-desk experience

Posted On: June 3, 2019, By:

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Today’s fast-paced digital trends are challenging the work ideologies and operational strategies of businesses. Especially when it comes to excellence … Continue reading “How intelligent virtual assistants deliver excellent help-desk experience”

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Shifting paradigm of knowledge management with 5G technology

Posted On: May 16, 2019, By:

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The biggest buzz in the telecom industry, as of now is 5G technology. Communication paradigm will change its avatar with … Continue reading “Shifting paradigm of knowledge management with 5G technology”

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IoT And Digital Transformation – The Upcoming Convergence in Retail

Posted On: April 16, 2019, By:

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In this era of increased digitization, to enthrall and captivate the interests of customers, businesses need to offer something more … Continue reading “IoT And Digital Transformation – The Upcoming Convergence in Retail”

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How AI Backed Virtual Assistants Drive Digital Engagement in Telecom Industry

Posted On: January 28, 2019, By:

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In this era of modernization, subscribers wish to use the services of a network that caters to their needs, offers … Continue reading “How AI Backed Virtual Assistants Drive Digital Engagement in Telecom Industry”

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Going Online? Take Customer Service on Board

Posted On: December 7, 2018, By:

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From stone age to modern age, communication and its channels have transformed drastically. At this time, the areas of communication … Continue reading “Going Online? Take Customer Service on Board”

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Grab this Best Travel Package on Customer Experience

Posted On: November 19, 2018, By:

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There comes a long holiday on calendar and people’s hunt to get best deals in hotel bookings, discount on tickets … Continue reading “Grab this Best Travel Package on Customer Experience”

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Think a Bigger Picture on Customer Experience

Posted On: November 14, 2018, By:

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“A picture is worth a thousand words”  ~Fred R.Barnard A picture is worth a thousand words accurately stated by Fred … Continue reading “Think a Bigger Picture on Customer Experience”

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In App Support – The Secret Sauce in your CX Recipe

Posted On: November 9, 2018, By:

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Quick service restaurant is an emerging hope to every individual’s busy routine snacking or dining. Who does not want to … Continue reading “In App Support – The Secret Sauce in your CX Recipe”

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