Be an Industry Benchmark
Begin your Digital Transformation Journey with KocharTech. Focus on your core, while we help you ideate, prototype and execute plans to accelerate value for your business.
Future Envisioned: Human Intelligence & Technology
While customers are moving from legacy voice support to newer digital channels of engagement, industries are transforming at hyper speed. With Technology designed to learn from Human Intelligence, KocharTech has been building digital solutions for over a decade, to empower businesses to stay a step ahead of competition.
Business Process Management
Maximizing Customer Experience
Leveraging Artificial Intelligence and Machine Learning with People Power to transform customer experiences and back-end operations for enterprises.
Omni Channel CX
Enhance brand reputation, and provide support at touchpoints of your end-customer’s preference.
Create and enhance revenue streams through a host of services dedicated to growing your business.
Content & Cataloging
The most tedious tasks handled seamlessly by leveraging Machine Learning and AI.
Monitor and improve efficiency of workspaces, while ensuring safety and security.
Simplifying a connected ecosystem with technology
Bridging the distance between customers and enterprises with digitally advanced solutions for every business need.
Boost digital adoption amongst employees and customers with a Digital Engagement Platform.
Work From Home
Work from home platform for contact centers. Simplifying agent experience and driving compliance.
A platform with remote diagnostics to manage connected customer concerns for MNOs, OEMs and more.
IoT & M2M
Safety, security and proactivity ensured with a ready-to-use smart platform for all your hardware.
Solutions for the digitally connected customer
VSaaS platform and Internet of Things Hardware deployed for your home and business, for you to stay connected even when you’re away.
Monitor your workplace or home with smart IP cameras and sensors over a secure network.
On Demand Video
With recorded footage stored on cloud, review and recover feed to settle claims or disputes.
Event based Monitoring
Whether there are multiple properties or just your home, ensure an eagle-eye view of it all.
Stay a step ahead and gain an edge over competition by turning mute data into actionable insights.
Expert-led courses for the Dream Career
Upskilling people for a great career through industry-relevant courses along with placement assistance
Become multilingual and enhance your profile for global job market.
Practice Oriented courses led by industry mentors to help you upgrade your IT Skills.
Enhance your communication skills and develop your personality to outshine wherever you go.
Upskill your organization in the skills required to make them more productive, efficient and result-driven.
Trusted by some of the world’s leading brands
Know how we deliver industry specific accelerated values powered by expertise, everyday.
A popular fashion brand increases adherence to Standard Operating Procedures by 33% to increase business efficiencyLearn More Our client is high street fashion brand meeting the ever-growing demands of clothing & fashion industry in India. Apart from specializing in woollen knitted garments; the brand deals in denims, trousers, t-shirts, shirts, sportswear, and more for men, women, and teens. Their products are available through 200+ exclusive brand outlets and 1300+ multi brand outlets across the country.
Improvement in SOP Adherence
Compliance Improvement in Store Setup Time
Improvement in Stock Handling
How our Knowledge Management Solutions helped a leader in Telecom improve its First Call Resolution by 21%Learn More Our client is the credible mobile network operator in Indian telecommunication industry. It owns spectrum in 1800 MHz band, across 7 telecom circle areas in the country. The company's key product offerings include 2G, 3G and 4G services with enterprise services including national & international long distance call services.
Call Quality Achieved
Improvement in FCR Accuracy
Hits on our Platform
Minimizing cost per lead by 71% for a prominent BFSI playerLearn More Our client is a consumer lending platform that gives users credit in a customised manner. It is a fintech startup that provides instant personal loans online and is focused on digital lending services while providing micro loans to Indian consumers.
Reduced Cost Per Lead (from INR 615 to INR 161)
Million Annual Cost Saving by Client
About the Client
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Awards & Accolades
Year after year we are recognized by the industry for all that we do and more.
Years in the
Solutions deployed in
Company of the
- ET Now News
- Times Ascent
- Times Network
- CIO Review
Agent Turnover – How Knowledge Management Solves One Of The Biggest Call-Center ChallengeLearn More
Top 5 KM tools for E-commerce IndustryLearn More
Buyers guide to AI ready knowledge base for contact center teamsLearn More
Bring Your Personality to Work
We empower individuals to transform into Solution Providers across BPM, IoT & Digital Transformation.Current Career Opportunities Why KocharTech