Revenue Assurance


Rising costs and fierce competition in the wireless eco-system is now driving companies to move beyond traditional service models and explore a more proactive and predictive approach to customer support. In such a case how can you make sure that

  • If the customer is being charged unnecessarily?
  • If the proper charging is applied?
  • If charging is happening on time?

TestMax offers the revenue assurance solutions that verifies, evaluates self service channels and assures that these channels operating are as per the plan. This revenue assurance solution is used to protect the margins and revenues in such competitive market. It is end to end solution providing assurance that customers are being satisfied with the services offered. It performs validation for Internal Benchmarking.

TestMax Revenue Assurance puts timely health check on:
  • Revenue Assurance parameters
  • User defined test parameters
  • Timely reports
  • Alerts to defined escalation matrix
  • Revenue stream audit

Benefits of Revenue Assurance:
  • Less support cost.
  • Proactive warning of self-service failures.
  • Real picture of Quality of Service(QoS) from end user perspective.
  • Ensure operational excellence of end to end service.
  • Mapping of success and failure issue.