Intelligent Self Care Assistant

Help your customers get rid of smartphone issues themselves

img16

Self-reliant smartphone app to make users capable of self-diagnosing and healing their phone.

Enable agent-free customer support with the self-healing app, fixing most of the faults quickly and easily

Support your customers the way they feel comfortable

Quick Support

On-device support saves time involved in calling and explaining the issue to the customer service representative

24*7 Support

The app works 24*7, delivering resolutions for device-specific problems as soon as they are detected

Save Resources & Costs

Self-healing reduces customers' call volume seeking help, helping businesses save both support costs and resources

Device Level Troubleshooting

App diagnoses issues and provides troubleshooting steps, specific to the device and OS

Offline Mode

Detect and heal problems without the need of an active internet connection

Integrated Backend System

Seamless integration with the backend system enables accurate resolutions through intelligent troubleshooting

Automatic Issue Reporting

Users don't need to manually check in the app, and are notified the moment a problem is detected

  • Device, Network and OS-specific solutions are verified for their feasibility and reliability before deployment

  • Users will be satisfied, not only with quick resolutions, but also with their device’s performance, through this proactive approach

  • Customer support solutions cover most of the issues your customers will probably face, facilitating your staff to help users at every step

Product Demo

Understand how Intelligent Self Care Assistant integrates with your solutions to improve care environment. Request a Demo

Product Brochure

For more detailed information on Intelligent Self Care Assistant, download the brochure

Download
More Products