GizmoDoctor

Save unnecessary returns, and involved costs

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Self-healing and remote diagnostic tool to prevent No Fault Found(NFF) device returns

Remotely address customer device issues, and guide them to save on problems that don’t actually need a repair/return

Happy Customers, Reduced Support Issues & Costs

Reduce Returns & Repairs

Remotely detecting and resolving issues significantly reduces the need of sending the device back for returns and repairs

Improve Customer Experience

GizmoDoctor promotes proactive support. Customers feel happier when their issues get resolved quickly and efficiently.

Address Customer Challenges

Meet consumer-facing challenges, like device issues, frustrating waiting times for repair, and lengthy return process

Device Performance

Measure CPU & RAM usage remotely, and perform (or guide users to) actions to enhance device performance

Hardware Tests

Check the working status of different hardware modules attached to the device remotely

Remote Management

View device info and other metrics for performance, battery, and hardware health from a web interface, remotely

Self Care

The selfcare feature automatically detects and corrects basic device issues

  • End-to-end support service enables unparalleled customer experience, gaining satisfaction and loyalty

  • Turn end-users' frustration into satisfied and happy experience, promoting brand image and maintaining the reputation of the same

  • Reduced returns, proactive support, and quick resolutions contribute to huge return, repair, and support cost savings

Product Demo

Understand how GizmoDoctor integrates with your solutions to improve care environment. Request a Demo

Product Brochure

For more detailed information on Gizmo Doctor, download the brochure

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