Empower your support agents to guide customers at every step of their consumer lifecycle. Managing their devices and resolving issues from a single unified platform.
Take charge of the support service and manage your customer experience at every step.
Remotely handle end-user issues, reducing cost-to-serve while minimizing returns.
Quick and efficient support makes customers feel satisfied and fosters a long-term business-consumer relationship.
DeviceMax allows OTA management of network, configuration, and other device related challenges.
Diagnose and resolve end-user issues remotely to offer an error-free experience to your customers.
Self Care App takes care of basic device issues, cutting the need for customer-agent interactions.
Enable support for devices of various brands and OS platforms including both; global and local ones.
Management solutions for telecom operators. Backed by a huge, tested, and verified database covering almost every device, platform, issue, and related resolutions.
Each problem needs a different approach. Regardless of the growing number of devices, DeviceMax empowers your support agents to quickly detect the root issue, and smartly help users eliminate the same.
Combination of DeviceMax with other services helps you serve different aspects of consumer issues with a single solution pack.
Understand how DeviceMax integrates with your solutions to improve your support initiatives.
For more detailed information on DeviceMax, download the brochure.Download