Communication Audits


As networks and devices become more diverse and complicated, effective testing has moved from being a dull necessity to a strategic imperative. TestMax offers the Communication Audit which verifies the communication being sent to customer. It puts timely health checks on:

  • Adherence on DND violations.
  • Capturing logs and instances on unnecessary communication going.
  • Whether appropriate information is floating  to the client.

Benefits of Communication Audit:
  • Performs various integrated auditing procedure like data analysis, compliance testing, and substantive testing.
  • Tracking content delivery at regular intervals.
  • Less support costs and better customer Experience.
  • Better service and revenue assurance.
  • Full visibility into end user experience.